更新时间：2019-09-20 12:08:56
封面
版权信息
More Praise for Humble Inquiry
Other Books by Edgar Schein
his book is dedicated to my
Introduction: Creating Positive Relationships and Effective Organizations
About this book
1 Humble Inquiry
How Does Asking Build Relationships?
Three Kinds of Humility
What Is Inquiry?
2 Humble Inquiry in Practice—Case Examples
1. Taking Mary to tea
2. Getting departmental telephone costs down
3. A CEO asks a tough question
4. I launch a new task force
5. Giving directions
6. Initiating culture change
7. A job definition problem
8. The sympathetic oncologist
In Summary
3 Differentiating Humble Inquiry from Other Forms of Inquiry
Four Forms of Inquiry
4 The Culture of Do and Tell
Why Is This Important Now? The Changing Demands of Future Tasks
The Special Challenge to Leaders
5 Status Rank and Role Boundaries as Inhibitors
Status and Rank
Organizational Occupational and National Culture
Trust and Social Economics
6 Forces Inside Us as Inhibitors
The Johari Window: Four Parts of Our Socio-Psychological Self
Psychological Biases in Perception and Judgment—ORJI
7 Developing the Attitude of Humble Inquiry
The Two Anxieties of Unlearning and New Learning
Concluding Comment
Acknowledgments
Index
About the author—In his own words
Author Awards
