更新时间:2019-09-21 00:43:29
封面
版权信息
文前
献辞
Preface
Introduction Integrating Enterprise and Human Capital Analytics
Part I Why Do Strategic Analytics?
Chapter 1 Of Elephants and Incomplete Analytics
Chapter 2 Beware the ROI Bogeyman and Other Monsters under the Bed
Part II How to Do Strategic Analytics
Chapter 3 Put the Horse in Front of the Cart—Where to Focus the Analysis
Chapter 4 Step 1—Competitive Advantage Analytics
Chapter 5 Step 2—Enterprise Analytics
Chapter 6 Step 3—Human Capital Analytics
Chapter 7 Putting It All Together
Chapter 8 Application—Customer Retention and Profitable Growth
Chapter 9 Application—Go-to-Market Strategies and Effectiveness
Part III Diving Deeper: How to Make Current Practice Better
Chapter 10 Critical Roles Competencies and Performance
Chapter 11 Making Sense of Sensing Data
Chapter 12 Evaluating Human Capital Development: Build versus Buy versus Redesign
Conclusion Key Learning and Action Points
References
Appendix Strategic Analytics Diagnostic Interview Template
Acknowledgments
Index
About the Author
Berrett-Koehler
BK