CHAPTER ONE Why Bother?

Why bother? What’s in it for you?

You’re busy, perhaps busier than you’ve ever been in your life. Why would you consider adding one more item to your overwhelming to-do list? Why take the time and make the effort to conduct stay interviews?

The answer is that you should conduct stay interviews because you want to:

better understand all of your employees. What makes them unique and special? What do they bring to the team? And what do they want more of … or less of?

demonstrate that you value them as human beings, that you care. This assumes, of course, you actually do care.

encourage them to stay on your team. It’s very expensive to lose them. You want them to stay, both physically and psychologically. You want them to love coming to work with you and for you. You want them to bring their creativity, energy, and effort with them.