More Praise for How Performance Management Is Killing Performance—and What to Do About It
“I place inordinate value in business books that are first and foremost practical. Tamra met my high bar and then some. I’m a CEO, not an HR leader, and I can’t wait to share this framework with my leadership team. It is a great way to talk about helping our people thrive and grow themselves in a terrific combination of head and heart. Dig in! You’ll be glad you did.”
—Steve Trautman, CEO, The Steve Trautman Company
“Performance management has been like the frog slowly dying as the water temperature rises. Lately the pot is boiling over and companies sense that traditional performance management is dead. But many lack the confidence and know-how to replace it with a vibrant and sophisticated system that endures. Enter Tamra, who offers a vibrant framework to balance three demands: organizationally aligned goals, development, and rewards. She gives an elegant starting point for a strategically customized solution that fits with business strategy and culture. And she goes much further, laying out models, templates, and a step-by-step map to move from high-level design to tactical implementation. If you are going to change performance management, get this indispensable guide to do it right.”
—Jeannie Coyle, coauthor of Make Talent Your Business
“Tamra contributes to the growing chorus of those understanding the need to replace traditional performance appraisals. In addition to building on solid research in the social sciences, she recognizes the need to challenge an organization’s culture and underlying beliefs about motivation, leading to tailored solutions for performance management. What sets this book apart from the others is the detailed collaborative design and implementation process using very effective visual tools and techniques. This book is a key resource for those committed to unleashing the full potential of their organization.”
—Mary Jenkins, coauthor of Abolishing Performance Appraisals and founder of Jenkins People Systems
“If your company is straining under the weight of a performance management system that was created when Herbert Hoover was president and George VI was sitting on the throne of England, this book is for you. What sets this book apart is Tamra Chandler’s practical, research-driven methodology to create something new and better that will actually stick in your organization because it enlists people in the design and reboot. Chandler’s ‘Eight Fundamental Shifts’ and ‘Three Common Goals’ provide a great framework that treats everyone like adults and helps organizations achieve their strategic goals.”
—Jane Takushi, Director, Talent Management, Apptio
“If you are starting on a journey to HR’s future, read this book. At its deepest, it is an invitation to rethink how we practice HR. Bring trust, collaboration, and accountability into your culture; deliver feedback in forthright, timely conversations; fundamentally reboot your manager and employee relationships; and shiftto the next-generation talent management. Tamra speaks for all of us who have toiled in the profession for years waiting for the big shift to happen. It is grounded in the present but clearly shows the way to the future.”
—Anna A. Tavis, Executive Editor, People + Strategy Journal
“Tamra’s messages are fresh and relatable to all leaders committed to maximizing the performance of their people. Rich with real-world examples and practical advice and infused with humor, this book is a quick read and well worth your time!”
—Kim Cannon, Executive Vice President, Human Resources, TrueBlue Inc.
“Tamra Chandler’s book quite rightly highlights how broken performance management systems are but, more importantly, offers valuable best-practice solutions on how to fix them. Given the proven linkage between performance management and employee engagement, her prompting of a ‘performance management reboot’ is long overdue. This book is a really great read for both manager and employee.”
—Kevin Sheridan New York Times bestselling author of Building a Magnetic Culture
“This book demystifies the complex journey of evolving performance management. Tamra contrasts traditional approaches with innovative possibilities. She provides a step-by-step guide considering each organization’s unique goals and culture. This will be a go-to resource to reinvent our performance management system.”
—Kori Czasnojc, Director of Organizational Development, Raley’s
“This book goes beyond outlining why the traditional performance appraisal process is dysfunctional to describing what basic attributes of the culture and approach to employees have to change to fix it. A great book to give to leaders to get them moving on reform.”
—Peter Cappelli, George W. Taylor Professor of Management and Director, Center for Human Resources, Wharton School, University of Pennsylvania
“Tamra shows us how conventional performance management is profoundly flawed and provides us with a pragmatic and comprehensive road map leading to and sustaining transformational change. Tamra intertwines points of view, examples, tools, and change management practices that will properly serve those who have the courage—and encouragement—to make this bold change. Her performance management mindset and principles center appropriately around performance, fairness, and development.”
—Bob Hargadon, Senior Vice President, Global Human Resources, Alere, Inc.
“Tamra has created an amazing resource to help you get your organization moving again. She packed it with humor and frontline case examples that you can immediately put into action. It is a quick read and well worth your time. I will be sending copies to my kids and other people I really care about. I highly recommend it for anyone who wants to lead more effectively!”
—Steve Player, coauthor of Future Ready and Beyond Performance Management