第1章 More praise for The Discomfort Zone
"Marcia Reynolds gives leaders the tools they need to go beyond basic coaching. Both provocative and practical, she lays out a framework for getting to the heart of the matter in conversations and includes vibrant case studies to ensure you apply what you learn."
-Jennifer B. Kahnweiler, PhD, author of Quiet Influence
"This book leaves leaders and coaches no excuse for avoiding difficult issues. It's time we all go beyond our comfort zones to do our best work."
-Prof. Konstantin Korotov, PhD, Director, Center for Leadership Development Research, European School of Management and Technology, Berlin, Germany
"The Discomfort Zone presents valuable techniques to harness friction, break down limiting perspectives, and create shifts in thinking. I learned how to constructively challenge my team by expanding their minds and facilitating growth. You won't seek being comfortable again!"
-Bettina Hein, founder and CEO, Pixability
"In The Discomfort Zone, Marcia Reynolds clearly describes how leaders can be most effective in communicating and coaching their teams to greater success even in the most stressful situations."
-Victor F. Trastek, MD, Emeritus CEO, Mayo Clinic in Arizona, and Associate Director, Professionalism and Leadership, Mayo Clinic
"They say leaders make lemonade out of lemons; with The Discomfort Zone, you can turn conflict into career wins!"
-Jeffrey Hayzlett, show host, Bloomberg TV; bestselling author of The Mirror Test and Running the Gauntlet; and sometime cowboy
"Marcia Reynolds shows us that it is time to quit diffusing difficult conversations and embrace them. She guides us to use our head, heart, and gut to create the learning and growth needed to foster an innovative environment with engaged employees."
-Betty-Ann Heggie, former Senior Vice President, Potash Corporation, and member of Canada's Top 100 Most Powerful Women Hall of Fame
"No one has approached leadership conversations like this author. She gives her reader a clear path to progress. Don't just read and nod at the ideas here; put them to work immediately."
-Beverly Kaye, founder of Career Systems International and bestselling coauthor of Love 'Em or Lose 'Em
"This supremely practical book will guide you to help others move beyond their resistance. As you develop the confidence to embrace challenging interactions you'll liberate tremendous creative energy and become a more effective leader at work and at home."
-Michael J. Gelb, bestselling author of How to Think Like Leonardo da Vinci and Creativity on Demand
"Dr. Reynolds helps us go beyond just 'getting through' difficult conversations. A master coach, she synthesizes the deepest wisdom from neuroscience and leadership to give us something really useful. This will be my new go-to guide for leaders."
-Madeleine Homan Blanchard, cofounder of Coaching Services and CD2 Leadership, The Ken Blanchard Companies
"Marcia Reynolds shows how the 'discomfort zone' provides the fastest path for helping others fulfill their potential. Her brilliant book is a guide for leaders at all levels to make a real difference."
-Jesse Lyn Stoner, coauthor of Full Steam Ahead!
"Marcia Reynolds reveals the thought processes and techniques used by masterful coaches to engage others in transformational conversations. If you're looking to take your coaching capabilities to the next level, The Discomfort Zone will prove an insightful and invaluable guide."
-Dianna Anderson, CEO, Cylient, and coauthor of Coaching That Counts
"The Discomfort Zone provides solid practices for making challenging conversations a powerful tool for helping others learn, perform, and excel."
-Chip R. Bell, coauthor of Managers as Mentors
"It's crazy-making for leaders when they can't communicate with their people. They need to enter the discomfort zone where real connections take place, creating the possibility for breakthrough conversations."
-Darelyn "DJ" Mitsch, President, Pyramid Resource Group, and author of Team Advantage and Zombies to Zealots