21世纪实用国际商务英语口语(第三版)
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Part A Situational Dialogue

Communicative Scene 1

Making a Business Appointment

(Miss Lin is calling Mr. Wade to make an appointment at Canton Fair.)

Lin:Hello, Mr. Wade.This is Lin, calling from Fuzhou, China.

Wade:Hello, Miss Lin. Pleased to hear from you.

Lin:As Canton Fair is approaching, I'd like to know if you have any plan to visit the fair this spring.

Wade:Yes, we are planning to visit the fair. We would appreciate it if you could meet us there.

Lin:I'm eager to meet you because we have a lot of things to discuss with you face to face. 1 Do you have any opening?Could you tell me the schedule of your visit so that we can make arrangement beforehand?2

Wade:Yes. We'll be there from April 14 to 25.What time would suit you?

Lin:We think we will be in Guangzhou during April 16~18.We are expecting you any time during that period.

Wade:Good. Would 6:00 p.m.,April 17 be all right with you?

Lin:OK. Let's make it 6:00 p.m.,April 17 in your hotel lobby.Have you booked your hotel in 3 Guangzhou?

Wade:Not yet. Could you do us a favor and book a hotel for 12 days from April 14?

Lin:Yes, of course. How many rooms should we book for you?Any special requirements for the hotel?

Wade:Nothing special. My colleague Mr.Brandon will go with me.So please make reservations for two standard rooms for us.

Lin:We will make a reservation for you immediately.

Wade:Oh, please book the hotel with convenient transportation to the Fair, because we are not familiar with the city and we don't want to spend too much time on the way back and forth everyday. 4

Lin:Please don't worry about it. We will try our best.I think Overseas Chinese Hotel is a nice option.5 It is within walking distance to the fair.You don't have to take any taxi, shuttle or other vehicles.

Wade:It is very considerate of you to do so.

Lin:That's all right. What projects should we discuss this time?

Wade:We'd like to talk about BBQ Oven, Grill Steel and BBQ set. Please bring all the related samples if possible.

Lin:Sure. Anything else?

Wade:We will bring some samples of new items, such as cutlery, wine bottle openers, etc. As you know, we are dealing with all kinds of kitchenware and bathroom appliances.We hope the cooperation between us will be expanded step by step.

Lin:I'm glad to hear that. I'll call you again when the reservation is made.

Wade:Thank you for calling, Miss Lin. Bye!

Lin:Thank you!Bye.

Communicative Scene 2

Making Changes for the Appointment

(Mr. Wade is calling back to Miss Lin for the change of appointment.)

Wade:Hello!Miss Lin, this is Wade from Mexico City.

Lin:Hi!Mr. Wade.Nice to hear from you again.

Wade:I appreciated very much your effort for hotel reservation in Overseas Chinese Hotel. However, I'm terribly sorry to inform you that we have to cancel the reservation.

Lin:Is anything wrong?Are you going to cancel your trip to China?

Wade:No, no. Our visiting itinerary remains the same.6 The delegation from our country will stay in Garden Hotel.We prefer to stay with all the members of our delegation.

Lin:Got it. It's no problem.I'll cancel your reservation.

Wade:Thank you all the same and I'm very sorry for the inconvenience caused by us. 7 I apologize for that.

Lin:Not at all. Shall we meet at 6:00 p.m.,April 17 in the lobby of Garden Hotel as planned?

Wade:I am afraid I've to postpone our appointment because of something unexpected.

Lin:No worries. Let's say 7:30 p.m.,all right?

Wade:It's a date. 8

Lin:Why not have dinner together?We'd like to invite you to dinner in the Garden Hotel. We can have a discussion while we are having dinner.

Wade:It's very kind of you. By the way, does your company have a display stand in Canton Fair?

Lin:Naturally. 9 You may see our new products during the fair.

Wade:Um, who is going to take care of the business and production of our orders while you are absent?Please make sure our products are shipped without delay because they are strongly seasonal goods. 10 Even a little delay will cause big trouble.

Lin:My colleagues will take care of the orders. I'll stay in Guangzhou for only 3 days.It is only a one-hour flight from Guangzhou to our city.I guarantee that your orders will be fulfilled in time for delivery.11

Wade:Thanks a lot. My mobile phone number is 555-753-9900.It is on 24 hours.You can call me when necessary.

Lin:Fine. My mobile phone number is 013905622789.

Wade:Let's meet in Guangzhou. Have a nice day.

Lin:Have a nice day. Bye.

Communicative Scene 3

Making Arrangements

(Miss Xue is making arrangements for Mr. More.)

More:Hello, Miss Xue. How are you?

Xue:I'm fine. Thank you!What can I do for you?

More:Yes, as you know, I'm going to visit Canton Fair next week. I'll stay there for more than two weeks.During the first and second sections, there is a break of 4 days.I may have nothing to do but stay in the hotel as I have been in Guangzhou many times.

Xue:Are you going to travel somewhere else?

More:Yes, you are right. I am planning to bring my wife with me this time.

Xue:Is this your wife's first trip to China?

More:Yes.

Xue:What kinds of places are you going to visit?

More:I don't have any idea as I always stay in Guangzhou for business though I have been to China so many times.

Xue:Oh. I understood the situation now.As you know, China is a large country and 4 days is not long enough for travel in China.If you and your wife would like to have a relaxing break, I suggest you to visit Hainan Island or Guilin City, where you will enjoy the beauty of nature.12 If you are interested in historic sites, you can fly to Xi'an, I suppose.13

More:Could you tell me more about the island?We are from the inland country. We prefer to stay on the island during that time.14

Xue:OK. Hainan Island is the second largest island in China.Its tropical weather is mild and nice during April.You will enjoy the sunshine on the seashore and have fun there.15

More:It sounds marvelous. How can we get there?

Xue:You can get there by air. It is only about an hour trip by air.If you agree, I can make the arrangement with a travel agent, which is the most convenient way to make your trip easy and comfortable.

More:It's really a good idea. Could you make a reservation for us?All the expenses will be on us.

Xue:No problem, it is my pleasure to help you. I'll send you an e-mail for the itinerary when it's fixed after I make the arrangement with the travel agency.

More:I can't thank you enough.

Xue:Please don't mention it. You are always welcome.Bye.

More:So long.

Words and Expressions

1.beforehand adv.预先

2.lobby n.门厅,门廊

3.shuttle n.短程穿梭运输工具(如往返展览会

和宾馆之间的大巴)

4.convenient adj.便利,方便

inconvenience n.不方便,麻烦

5.option n.选择

6.BBQ oven 烧烤炉

7.grill steel 烧烤架

8.BBQ set 烧烤用具

9.cutlery n.(西餐的)刀叉餐具

10.kitchenware n.厨房用品

11.bathroom appliances 洁具

12.itinerary n.旅程,旅行计划

13.delegation n.代表团

14.display stand 摊位

15.guarantee vt.&n.保证,担保

16.fulfill vt.完成,履行,满足

17.release vt.&n.释放,解放,免除

have a releasing break 有休闲的间隙

18.island n.岛屿

inland n.内陆,内地,国内

adj.内陆的,国内的

adv.向内地

19.tropical adj.热带的

Notes

1.I'm eager to meet you because we have a lot of things to discuss with you face to face.

我迫切希望见到您,因为我们有许多事情要和您面谈。

face to face

(1)面谈,直接交流

The manufacturers are talking face to face with the consumers.

产家与消费者正在进行直接交流。

(2)直接面对

Your financial investment option depends on whether you are face to face with a bullish or bearish market.你的金融投资选择取决于你是直接面对牛市还是熊市。

2.Could you tell me the schedule of your visit so that we can make arrangement beforehand?

能否告知您的日程,以便我们预先做出安排?

make arrangement beforehand 预先做出安排

beforehand

(1)预先

Here is a copy of itinerary we have worked out for you beforehand.

这是我们为你预先拟定的活动日程安排。

(2)提前

The buyer have to be beforehand with his payment because he needs his goods urgently.

因为买主急需产品,不得已提前支付货款。

2.back and forth adv.来回地,前前后后地,来来去去地

同义短语:

backward and forward

to and fro

from side to side

3.Have you booked your hotel in Guangzhou?

您在广州的宾馆预定了吗?

① book the hotel 预订房间

Make a reservation for a room overlooking the sea, please.

请预定一间临海的房间。

He booked a standard room for business fair.

他为参加交易会预定标准房。

4.Oh, please book the hotel with convenient transportation to the Fair, because we are not familiar with the city and we don't want to spend too much time on the way back and forth everyday.

噢,请订方便去交易会的宾馆,因为我们对广州不熟悉,不想每天在来回的路上花太多的时间。

① convenient transportation 便捷的交通

② convenient food 方便食品

③ convenient locations 便利地点

5.I think Overseas Chinese Hotel is a nice option.It is within walking distance to the fair.

华侨饭店就是很好的选择,步行就可到达交易会。

① option 选项,选择权,买卖的特权

There are quite a lot options open to me.

我有很多选择。

He has no option but to apply for a mortgage loan.

他别无选择,只好申请抵押贷款。

② within walking distance 步行距离,步行能达到的地方,在……附近

China Council for the promotion of International Trade is within walking distance.

中国国际贸易促进委员会就在附近。

within touch 在……能达到的地方,在……的附近,可以接近的

6.Our visiting itinerary remains the same.

我们的访问日程不变。

As a special accommodation, our discount will remain unchanged for you.

作为特殊照顾,我们给你的折价保持不变。

7.Thank you all the same and I'm very sorry for the inconvenience caused by us.I apologize for that.

太感谢了,对此造成的不便深表歉意,我为此道歉。

① be terribly/very sorry for 深表歉意

I'm terribly sorry to inform you that we have to cancel the reservation.

我非常抱歉地通知你,我们不得不取消这个预订。

② apologize 道歉

No reason to apologize.

不必道歉。

8.It's a date.

那就说定了。(非正式口语用法)

9.naturally adv.必然地,自然地

表示肯定的用语。

同义词:surely, certainly, of course, as expected

10.Please make sure our products are shipped without delay because they are strongly seasonal goods.

请一定保证我们的货物按时发运,因为这些产品的季节性很强。

① without delay 立即

同义词:at once, soon

② strongly seasonal goods 季节性很强的产品

11.I guarantee that your orders will be fulfilled in time for delivery.

我保证你们的订单会按时完工并发送。

① guarantee n.&vt.保证,担保

He guaranteed that he would keep appointments unchanged.

他保证会守约。

② fulfill vt.履行,执行

fulfill the orders 按时完成订单

fulfill the plan 完成计划

fulfill the task 完成任务

12.If you and your wife would like to have a relaxing break, I suggest you to visit Hainan Island or Guilin City, where you will enjoy the beauty of nature.

如果您和夫人喜欢轻松休闲,我建议去海南岛或者桂林,在那儿,你们可以享受美丽的大自然。

① have a releasing break 有个休闲的间隙

13.If you are interested in historic sites, you can fly to Xi'an, I suppose.

如果你们对历史名胜感兴趣,我想可以去西安。

historic sites 历史古迹

注意以下二词的用法有所不同:

① historic adj.历史上著名的,指历史上有重要意义的

② historical adj.历史上的,有关历史的

14.We are from the inland country.We prefer to stay on the island.

我们来自内陆国家,更愿意到岛上去。

注意inland(内陆,内地,国内)和island(岛屿)的区别。

15.You will enjoy the sunshine on the seashore and have fun there.

您可以在海边享受阳光,在那里玩得开心。

① have fun there 在那里玩得开心

② be fun 玩得开心

Chinese historic sites are great fun.中国历史古迹真好玩。

You are no fun.你这人真没劲。