21世纪实用国际商务英语口语(第三版)
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Part D Practice

I. Complete the Following Dialogues

(1)

Zhang:May I introduce 1 to you?My name is Zhang Hua.

George:Glad to meet you. I am George.How do you 2 your name?It is difficult for me to remember Chinese 3.

Zhang:Z-h-a-n-g H-u-a. Here's my name 4.

George:Good. I 5 now.Here is my card.By the way, do you know Zhang Ziyi?

Zhang:Yes, I know a lot about her. Why do you 6?

George:That is impossible. You are kidding, I am afraid.Do you 7 know her?

Zhang:Certainly. Zhang Ziyi is a famous film star.

George:How do you know her?Can you 8 her to me?

Zhang:Oh, I realize that I 9 a mistake. Just now my answer to your question means“Do you 10 who Zhang Ziyi is?”

(2)

A:Excuse me. 1 and your vaccination certificate, please?

B:Yeah, here is my passport. But what do you mean 2 vaccination certificate?

A:Vaccination certificate 3 the report of health condition.

B:I see. Oh, here 4 is.

A:Is this all your baggage, Sir?

B:That's right.

A:Do you have anything to 5?

B:No, Sir. I am just bring in personal 6 and some fruits.

A:Sorry, rotten fruit is not allowed to bring 7.

B:But it is not rotten. Would you 8 allow me to bring in Lichi?It is my wife's favorite 9.

A:I am afraid not. Perishables are 10,too.

B:Oh, my poor wife!

II. Interaction Activities

Task 1

The teacher divides students into groups. Each group is suggested to be 5 students.Students make dialogues and role-play them:

Introduce the delegation to the hosts according to the following hints. Give the title of each person and make a brief introduction.Try to use the introductory phrases in the unit and respond to the introduction.The words or phrases suggested below might be helpful:

(1)Mr. Steve Singer, Sunshine Group Ltd.

(2)Mr. Robinson, Chief Executive Officer, a somebody

(3)Mr. Bright, export manager, a team player

(4)Miss Howard, attractive, smile

(5)Ms Morley, secretary, kind-hearted

Task 2

Short conversations.

(1)

Suppose you meet your client whom you have never met before at the airport. Introduce each other, express your welcome on behalf of your company and leave a good impression on the client.

(2)

Meet your old clients with an informal greeting.

III. Actual Practice

Work in pairs.

Use the business card to practice the following situation with your partner:

Fruits&Vegetable Corp.

Henry Brown

Managing Director

10 Hero Street, Toronto, Canada

Tel:(416)480-480

Fax:(416)480-481

(1)Introducing himself to Jake Tompkins

(2)Greeting

(3)Exchanging business cards

(4)Exchanging information about the company

IV. Creative Discussion

The teacher divides the class into groups and asks them to discuss, then choose the representatives of each group after discussion. The student who expresses well will be the winner.

Topic:

It is said that first impression is very important, especially in business activity. What do you think of first impression?Do you think it does matter?Please discuss with your partners about how to create a good impression on the customers that you first meet.