Chapter 4 客户问候

邮件速览

From: James Kennedy

To: Daniel Williams

Subject: Please Introduce New Customers

Dear Daniel,

First of all, I would love to express my gratitude for your kind support. I am the sales manager of our store.

I noticed you buy the ultrasonic cleaner frequently from our store when I checked our working system yesterday. I guess you are quite satisfied with the quality of our goods and our customer service, right? So I would like to know if you may introduce some new customers for us, such as your friends or your colleagues. As a reward, we can give you a certain cash coupon for every customer you recommend successfully. Or you may get discounts directly for your next order. Either way is ok if you want. Moreover, we will send you small mysterious gifts randomly along with your order.

If you have any good suggestions, please feel free to tell us. I am looking forward to our new cooperation and waiting for your positive reply.

Yours cordially,

James

寄件人：詹姆斯·肯尼迪

收件人：丹尼尔·威廉姆斯

主旨：请介绍新顾客

亲爱的丹尼尔：

首先，我想要感谢贵方的真诚支持。我是我们店里的销售经理。

昨天核查工作系统时，我发现你频繁地从我们这购买超声波清洗机。我猜测，你对我们商品的质量及客服工作是很满意的，对吗？因此，我想知道你是否可以给我们介绍一些新的客户，比如你的朋友或者同事。作为回报，你每成功推荐一个客户，我们会给你一定的现金券，或者下次购物时直接打折。这两种方式你可随意挑选。此外，随同包裹一起，我们还会给你随机赠送神秘礼物。

如果你有任何更好的建议，尽请告诉我们。期待我们达成新的合作，等你回复。

真诚的

詹姆斯

学以致用

1. I guess you are quite satisfied with the quality of our goods and our customer service, right?

我猜测，你对我们商品的质量及客服工作是很满意的，对吗？

★ 解析：

I guess you are quite satisfied with..., right？可以视为习惯用法，表示“我猜测，你对……是很满意的，对吗？”句首的I guess..．为习惯用法，后接省略了引导词that的宾语从句，表示“我猜测……”，相当于I suppose...、I speculate...、My guess is that...。从句中的be satisfied with..．为固定用法，表示“对……感到满意”，相当于be content with...、be content to do。

★ 套用：

I guess you are quite satisfied with our latest trademark design, right?

我猜测，你对我们的最新商标设计图样是很满意的，对吗？

I guess you are quite satisfied with their new products, right?

我猜测，你对他们的新产品是很满意的，对吗？

I guess you are quite satisfied with the results of the market research, right?

我猜测，你对此次市场调查的结果是很满意的，对吗？

2. Moreover, we will send you small mysterious gifts randomly along with your order.

此外，随同包裹一起，我们还会给你随机赠送神秘礼物。

★ 解析：

Moreover, we will..．可以视为习惯用法，表示“此外，我们会……”。句首的moreover可以视为插入语或是状语，通常用逗号与主句隔开，表示“此外，而且”，相当于what's more、furthermore、besides、in addition等。句末的along with..．为固定用法，表示“和……一起”，相当于as well as...、together with。

★ 套用：

Moreover, we will send you free samples.

此外，我们会给你赠送免费样品。

Moreover, we will give you a 15% discount for your trial order.

此外，我们会给你们的试购订单提供15%的折扣。

Moreover, we will try the best we can to improve the quality of our products.

此外，我们会尽全力改进我们的产品质量。

句式集锦

1. Please accept my heartfelt thankfulness to you for your guidance to my work.为您对我工作上的指导，请允许我表达我最真诚的感谢。

2. Thank you very much for your inquiry．非常感谢您的咨询。

3. You'll be seeking out potential customers．你要去寻找开发潜在的客户群。

4. Mary received a business letter from our important customer.玛丽收到一封来自我们重要客户的商业信函。

5. Thousands of people have written to ask for a free sample.现已有数千人给我们来信索要免费样品。

6. Have you sent the contract to our client？你把合约发给我们的客户了吗？

7. Your job is to take sales orders from customers.你的工作是从客户那边取得销售订单。

8. You should contact our foreign customers at once.你应该立刻与我们的外国客户取得联系。

9. I must get information about the customers in a month's time.我必须在一个月内得到客户们的相关资料。

10. A customer enquired about the price of our new products.有位客户来询问我们的新产品价格。