Speaking in the Real Situation 情境口语

Dialogue 1

A Fit Holiday Booking

Staff: Welcome Ma’am! What can I do for you?

Linda: Yes. I wanna go to Xinjiang to spend my holiday.

Staff: No problem. We can offer a tour along the Silk Road.

Linda: Very good. Is there a tour group that I can go with?

Staff: Yes, there is one this month.

Linda: Oh, great! So how long does it last?

Staff: Eleven days.

Linda: Fine. I have a 20-day holiday. So exciting! How many places will we visit?

Staff: We’ll visit over 15 different places. Most of them are along the Silk Road.

Linda: Where will we stay for the night? Will we stay with the locals?

Staff: I’m afraid not. We can arrange hotels for you.

Linda: What’s the price for this travel package?

Staff: Well, right now, it’s RMB 2,200 yuan, including everything such as airline tickets, tour guides, hotels and food.

Linda: Can I get a discount?

Staff: This is a special price. We cannot further lower the price.

Linda: I’d like a reservation for this tour. What do I do?

Staff: Please sign up here and pay a deposit.

Linda: Well. Okay. Thanks for your help.

Staff: I’m glad to be a help.

Notes

1. silk 丝绸

2. local 当地人

3. discount 折扣

4. lower 降低

5. sign 签字，签名

6. deposit 抵押金

7. FIT (= Foreign Individual/Independent Traveller) （入境）散客

8. the Silk Road 丝绸之路

9. sign up 报名（或签约）参加

Dialogue 2

A Group Travel Reservation

(A client telephones the Summer Travel Service, wishing to book a tour for his group. Julia explains the details and reserves such a tour for the client on the phone.)

Staff: Good morning, Summer Travel Service. Can I help you?

Brown: Yes, please. I’m with an office supplies company in Beijing. We’d like to book a group tour.

Staff: We’d be glad to help you. May I have the name of the group, sir?

Brown: Johnson Office Supplies Co., Ltd.

Staff: For how many people?

Brown: About 30.

Staff: What kind of tour do you have in your mind?

Brown: I think it should be something of incentive travel. In fact, we are planning a tour for our most hardworking staff.

Staff: Very good. Sir, have you read the proposal letter we sent to you?

Brown: Yes, I did. But we couldn’t decide which place to go.

Staff: What about Yangzhou?

Brown: A good place. I’ve heard a lot about it.

Staff: It is a beautiful place, especially in April, the time of the year when you can see flowers everywhere.

Brown: That will be fine. Please reserve this trip to Yangzhou for us.

Staff: Okay, my pleasure. A flight to Yangzhou will depart from Beijing at 7:30 a.m., arriving at Shanghai Hongqiao Airport at 9:15 a.m., then a limousine will pick you up there and take you to Yangzhou directly. It is only two hours’ ride.

Brown: Sounds good. Well, does the flight fare include breakfast?

Staff: Yes, you may have complimentary breakfast since it is an early departure.

Brown: Wonderful. Can you also reserve hotel rooms for the nights during our stay in Yangzhou?

Staff: Sure. For how many nights?

Brown: Arriving Friday April 18 and leaving Monday April 21.

Staff: That was three nights. Do you need a tour guide?

Brown: That would be better. But the guide must be able to speak English.

Staff: No problem, Sir. May I have your name and phone number?

Brown: I’m John Brown. Please call me at 010-2020-3548.

Staff: Yes, Mr. Brown, you have booked a 4-day-3-night group tour for 30 people to Yangzhou in the name of John Brown, arriving on Friday April 18 and leaving on Monday April 21. Will the company pay all the charges?

Brown: Yes, we’ll send you a confirmation in writing. Thank you for your help. Goodbye!

Staff: We’re always at your service. Goodbye, Mr. Brown.

Notes

1. incentive 奖励的

2. proposal 建议

3. reserve 预订

4. depart 出发

5. limousine 接送旅客的旅游车，豪华轿车

6. complimentary （免费）赠送的

7. confirm 确认

8. incentive travel 奖励旅游

9. proposal letter 推荐信

10. pick sb. up 接人

11. flight fare 机票费用

12. in the name of 以……的名义

Dialogue 3

Discuss the Sightseeing Schedule with Guests

(A Guide is going to discuss the sightseeing schedule in China with Mr. and Mrs. Milky.)

G：Guide　　M: Mr. and Mrs. Milky

G: Good evening, Mr. and Mrs. Milky. I’d like to discuss the sightseeing schedule with you.

M: Good evening. Please take a seat. What is the schedule of this trip?

G: We’ll stay in Shanghai for two days. Then we’ll leave for Suzhou by train. After that we’ll leave for Hangzhou.

M: That’s great. We can enjoy the famous gardens and beautiful West Lake.

G: That’s right. We’ll stay in Suzhou for one day and Hangzhou for two days. Then we’ll leave for Beijing and spend about four days then.

M: Beijing is the capital of China.

G: It’s right. There’re also a lot of historic relics there.

M: Shall we ascend the Great Wall?

G: Certainly. After that, we’ll go on travelling to Xi’an. We’ll stay in Xi’an for two days before we go to Guilin to enjoy its beautiful landscape.

M: It’s really a long and exciting trip. Thank you for your arrangement.

Notes

1. sightseeing schedule 观光日程，观光计划

2. West Lake 西湖

3. historic relics 历史遗迹

4. ascend 攀登，登上

5. landscape 风景，自然景色

6. arrangement 安排

Dialogue 4

Make Sure an Itinerary

(Tang Lin, a tour guide, comes to see Mr. Wilson, tour leader of an American tour group, Tang knocks at the door and Mr. Wilson answers it.)

T: Tour guide　　W: Tour leader

T: Good evening, Mr. Wilson.

W: Good evening, Mr. Tang. Come in, please.

T: Thank you. Well, I’ve come to talk about the itinerary for your trip. Can you spare me some time?

W: Sure. We received a copy of the itinerary from your Travel Service before we came. I hope there haven’t been any changes.

T: No. Hardly any change at all. Since this is a big VIP group, everything must be well planned and everything must be made right.

W: That’s right. Let’s go over it again.

T: OK. First you will sightsee in Shanghai for 3 days. Then you will leave Shanghai for Wuhan by air. From Wuhan you will go to Chongqing by river-boat.

W: How long will the cruise trip take us?

T: Three days. I’m sure you will enjoy the beautiful scenery along both banks of the Yangtze River.

W: You know what, my heart itches for the visit already.

T: And there are more. After spending two days in Chongqing, you will go to visit Beijing where a lot more excitements await you.

W: We’ll stay in Beijing for 4 days, right?

T: Yes. And then you leave Beijing for home by air. The whole trip will last half a month. I hope everybody in your group will be physically fit for this long trip.

W: No problem. Everybody is as strong as a horse.

T: Good. If there should be any changes, please let me know in advance.

W: OK. Thank you very much for everything you’ve done for us.

T: My pleasure.

Notes

1. spare 抽出，腾出（时间、金钱或人手）

2. go over 查看，仔细审查

3. sightsee 观光，游览

4. river-boat 内河船

5. cruise 乘船游览

6. scenery 风景，景色

7. bank 河岸，堤岸

8. Yangtze River 长江

9. itch for 渴望

10. in advance 提前，预先