Salesforce for Beginners
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Questions

  1. What are some ways that leads can be captured?
  2. What determines whether a lead should be converted into an opportunity?
  3. What happens to a Closed-Not Converted (Unqualified) lead?
  4. What happens to a converted lead? Where does it go?
  5. Where does the company information go when a lead is converted?
  6. What is web-to-lead used for?
  7. Once you have generated the HTML code, what do you do with it?
  8. What does the Org-Wide Merge and Delete lead setting allow you to do?