About the authors

Sinan Ozdemir is a data scientist, start-up founder, and educator living in the San Francisco Bay Area. He studied pure mathematics at Johns Hopkins University. He then spent several years conducting lectures on data science at Johns Hopkins University before founding his own start-up, Kylie.ai, which uses artificial intelligence to clone brand personalities and automate customer service communications.

Sinan is also the author of Principles of Data Science, available through Packt.

I would like to thank my parents and sister for supporting me throughout my life, and also my partner, Elizabeth Beutel. I also would like to thank my co-author, Divya Susarla, and Packt Publishing for all of their support.

Divya Susarla is an experienced leader in data methods, implementing and applying tactics across a range of industries and fields, such as investment management, social enterprise consulting, and wine marketing. She studied business economics and political science at the University of California, Irvine, USA.

Divya is currently focused on natural language processing and generation techniques at Kylie.ai, a start-up helping clients automate their customer support conversations.

I would like to thank my parents for their unwavering support and guidance, and also my partner, Neil Trivedi, for his patience and encouragement. Also, a shoutout to DSI-SF2; this book wouldn't be a reality without you all. Thanks to my co-author, Sinan Ozdemir, and to Packt Publishing for making this book possible.